Water damage can begin by different sources such as: a broken dishwasher hose, washing machine overflow, dishwasher leakage, broken pipes, clogged toilet, leaking roof, moisture behind walls, foundation cracks, plumbing leaks, slab leaks and bad weather (snow, rain, floods). As far as insurance coverage is concerned, most damage caused by bad weather is considered flood damage and normally is not covered under homeowners insurance. Coverage for bad weather would usually require flood insurance.
From estimation to completion, our experienced team at Dan Dan, the Carpetman, is ready to handle your home’s water damage cleanup and restoration needs. With our help you can rest assured that your assets will be protected and damage kept minimal.
The first thing our trained technicians will do is use specialized equipment to find out just how severe your water damage problem actually is. Once they’ve evaluated the damage, they’ll get rid of the standing water.
The actual water removal process itself differs depending upon whether the water is under your home or inside of it…
From Under Water to Under Control
From excess rain to a broken pipe, flooding can wreak havoc on your home and belongings. Although it almost always happens when you’re least expecting it, reaction time is critical. To minimize the damage, water removal must happen quickly. When a flooding emergency occurs, you need expert help—and you need it fast. Dan Dan, the Carpetman trained technicians are on call 24/7. They arrive on the scene with powerful, state-of-the-art equipment that extracts the water from your home.
Our certified restoration experts are trained to deal with water removal emergencies, and they will contact you within 15 minutes of your initial call. They will also advise you how to minimize the water damage until our crew arrives, which is always in three hours or less.
Minimize the Damage
- If possible, stop the water at its source.
- Turn off the electricity and remove small electrical devices from the areas with excess water, if it is safe to do so.
- Avoid walking on wet carpet.
- Remove small furnishings from carpeted areas or place aluminum foil under furniture legs. This helps prevent permanent rust of furniture stains.
- Hang draperies and pin up furniture skirts to avoid contact with wet floors.
- Remove any breakables, moisture-sensitive and high value items, as well as items that may stain floor coverings. Check under the beds and other furnishings.
- Plan for restoration crews to move furniture into dry areas.
- Wash your hands after handling damaged items.
- Avoid the possibility of electric shock. Do not use home vacuum or shop vacuum to remove the water.
- Avoid the temptation to turn on fans or heating and air conditioning units as they may spread contamination if the situation is sewage-related.
We Get the Water Out
- Extraction equipment is brought into the home to physically remove any freestanding water. Water is extracted from carpet, padding and upholstery.
- If necessary, carpet and/or padding may be removed for proper drying.
- Professional grade drying and dehumidifying equipment is used to dry the affected areas and return the humidity levels in your home to normal. Special instruments will be used to identify hidden pockets of water.
- Proper extraction and drying techniques help minimize the possibility of secondary damage, potential microbial growth and reduces costs.
- Stanley Steemer® professionals will monitor the drying process daily, repositioning drying equipment as needed.
Once your home and belongings are dry, we put everything back where it belongs. If necessary, we even work directly with you and your insurance agent to process the insurance claim.
Clean, dry—and back to normal. No one does it better than Dan Dan the Carpet man.